Refund Policy

This Refund Policy applies to all digital products, online courses, downloadable materials, memberships, and other content offered by PublishMint. We value your trust and want you to feel confident in your purchase.

1. Our Refund Commitment

We stand behind the quality of our products. If you are not entirely satisfied with your purchase, you are eligible for a refund provided your request is made within 60 days of the transaction date. This guarantee applies to all products sold by PublishMint and processed through Digistore24.

2. How to Request a Refund

All purchases are securely processed by Digistore24. To request a refund, you must contact Digistore24's customer support team, as they handle all payment and refund processing on our behalf.

• Via Digistore24: Please log in to your Digistore24 account and use their refund request system, or contact their support directly.
• If you need help with the process or are unable to reach Digistore24 support, you may email us at mariabarrymore@outlook.com. We will verify your purchase and assist you in connecting with Digistore24's refund department.

Important: Refund requests sent directly to PublishMint will be processed only after we confirm your eligibility in accordance with Digistore24's policies. We aim to respond to all inquiries within 2 business days.

3. Conditions & Limitations

While we honour the 60-day guarantee, refunds are subject to Digistore24's terms and the following general conditions:

• Refunds are typically issued to the original payment method used at checkout. Processing times vary (usually 5–10 business days) depending on Digistore24 and your payment provider.
• If a product includes substantial downloadable content that has been fully accessed or consumed, Digistore24 may, in its sole discretion, adjust the refund amount or deny the request to prevent abuse.
• For physical products (if any), the buyer is responsible for return shipping costs unless the item is defective or the error is on our part.
• We reserve the right to refuse refunds in cases of suspected fraud, policy abuse, or violation of our terms of use.

These conditions are designed to protect both our business and genuine customers. We handle each refund request on a case-by-case basis, in cooperation with Digistore24.

4. Refund Processing Time

Once your refund request is approved by Digistore24, funds are typically returned to your account within 5 to 10 business days, depending on your bank or payment provider. Delays may occur during weekends, holidays, or due to external processing times.

5. Contact Information

For any questions about this refund policy, or if you need assistance with the Digistore24 refund process, please contact us:

We recommend contacting Digistore24 support first, as they handle payment processing and can expedite your refund.

6. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page, with the effective date shown at the top. We encourage you to review this policy periodically.